FAQ

FAQ

Q1: What is your product range?

A: Our range of centrifugal pumps includes slurry pumps, gravel pumps, clean water pumps, sewage pumps, and chemical pumps, both as whole pumps and spares.

Q2: What’s your MOQ?
A: Our MOQ for a centrifugal pump is 1 set.

Q3: What are your accepted forms of payment?
A: T/T, L/C, Western Union, and PayPal.

Q4: How long is your lead time?
A: In general, lead times are seven working days for a slurry pump,15 working days for a water pump, and seven working days for pump spares.

Q5: What information I need to offer a quotation?
A: Liquid:___ ; Pump Capacity___m3/h ; PH:_____ ; Pump Head: ___m ; Specific of gravity___ ; Voltage ___V ; Frequency ___Hz

Q6: Are OEM parts available?
A: Yes. Please send a detailed drawing.
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Guarantee

We are so confident in the quality of our pump and pump spares that we offer one of the only 100% free test and trial in the market.

We offer a free trial- if you are not satisfied after trying our Warman type pumps and spares, call us at +86 3125060076, and we will work with you to address your concerns.

If no resolution can be reached, simply return us the product, and we will refund your money, minus the shipping charges.